Service Health Dashboard

Last Checked: Tuesday, 18-Jun-2013 17:43:27 EDT

On this page, you will find any upcoming scheduled maintenance, our up-to-the-minute information on service availability, and a detailed history and known issues report. Check back here any time to get current status information of any scheduled maintenance and service interruptions.

If you are experiencing a real-time, operational issue with one of our services that is not described below, please inform us by clicking on the "Report an Issue" link to submit a service issue report.

Scheduled Maintenance

Report an Issue>>

NONE PENDING

Current Status

Report an Issue>>

Recent History

Report an Issue>>

Service	Date/Time	Outage Duration	Reason(s)
Control Panel Cluster	Feb 16, 2013 21:15 EST	1.25 hrs	Issue with the control panel cluster not resuming normal operations after performing routine system updates. The cluster is operating normally as of Feb 16, 2013 at 22:12 EST. Our Tier 2 engineers will be investigating this outage.
Windows Servers Cluster	Feb 16, 2013 20:30 EST	2 minute	Operating System updates required reboot of each cluster. Total downtime is less then 2 minute while server clusters are rebooting.
Linux Servers Cluster	Feb 16, 2013 20:30 EST	1 minute	Operating System updates required reboot of each cluster. Total downtime is less then 1 minute while server clusters are rebooting.
Windows Servers Cluster	Dec 15, 2012 21:10 EDT	2 minute	Operating System updates required reboot of each cluster. Total downtime is less then 2 minute while server clusters are rebooting.
Linux Servers Cluster	Dec 15, 2012 21:10 EDT	1 minute	Operating System updates required reboot of each cluster. Total downtime is less then 1 minute while server clusters are rebooting.
Windows Servers Cluster	Sep 11, 2012 22:30 EDT	2 minute	Operating System updates required reboot of each cluster. Total downtime is less then 2 minute while server clusters are rebooting.
Linux Servers Cluster	Sep 11, 2012 22:00 EDT	1 minute	Operating System updates required reboot of each cluster. Total downtime is less then 1 minute while server clusters are rebooting.
Linux Servers Cluster	Jun 06, 2012 11:30 EDT	1 minute	Operating System updates required reboot of each cluster. Total downtime is less then 1 minute while server clusters are rebooting.
Incoming eMail Security Services Cluster	Mar 14, 2012 04:50 EDT	1 minute	Operating System updates required reboot. Total downtime is less then 1 minute while server clusters are rebooting.
Linux Servers Cluster	Mar 14, 2012 04:30 EDT	1 minute	Operating System updates required reboot of each cluster. Total downtime is less then 1 minute while server clusters are rebooting.
Linux Servers Cluster	Feb 21, 2012 23:25 EST	1 minute	Operating System updates required reboot of each cluster. Total downtime is less then 1 minute while server clusters are rebooting.
Windows Servers Cluster	Feb 20, 2011 22:00 EDT	2 minutes	Operating System updates required reboot of each cluster. Total downtime is less then 2 minutes while server clusters are rebooting.
Connectivity	Feb 07, 2012 01:25 EST	3 minutes	Emergency update to perimter network infrustracture required a brief interruption to connectivity of our U.S. East coast data center.
Linux Servers Cluster	Jan 22, 2012 23:50 EST	1 minute	Operating System updates required reboot of each cluster. Total downtime is less then 1 minute while server clusters are rebooting.
CP Cluster	Jan 02, 2012	15 minutes	RAID array degraded due to a failed hard drive(s). Outage is a result of running full diagnostic which requires HDs to be offline.
Linux Servers Cluster	Dec 01, 2011 21:50 EST	1 minutes	Operating System updates required reboot of each cluster. Total downtime is less then 1 minute while server clusters are rebooting.
Linux Servers Cluster	Nov 23, 2011 22:50 EST	24 minutes	Name servers security vulnerability patch and minor software updates to various BEZA services. (Read More...)
Windows Servers Cluster	Oct 28, 2011 23:45 EDT	2 minutes	Operating System updates required reboot of each cluster. Total downtime is less then 2 minutes while server clusters are rebooting.
Linux Servers Cluster	Oct 28, 2011 23:15 EDT	2 minutes	Operating System updates required reboot of each cluster. Total downtime is less then 2 minutes while server clusters are rebooting new kernel.
E-Mail Security Services	Sep 17, 2011 20:05 EDT	37 minutes	Software update to address Apache vulnerability (Read More...)
E-Mail Security Services	Sep 15, 2011 03:31 EDT	3.2 hours	Updated 09-15-2011: Apache vulnerability resulted in eSS going offline. (Read More...)
E-Mail Security Services	Sep 08, 2011 12:44 EDT	1.75 hours	Updated 09-15-2011: Apache vulnerability resulted in eSS going offline. (Read More...)
E-Mail Security Services	Sep 04, 2011 12:44 EDT	2.5 hours	Updated 09-15-2011: Apache vulnerability resulted in eSS going offline. (Read More...)
CP Cluster	Jul 15, 2011 22:05 EDT	3 minutes	Control Panel cluster required a reboot after a software update. This reboot had no impact on customers services. All other services remained fully operational including DNS, E-mail, Website Hosting, etc.
CP Cluster	Jun 18, 2011 20:00 EDT	17 minutes	Scheduled maintenance required CP cluster to go offline while applying latest version updates

Any item shown above in RED is still ongoing and we are working as quickly as possible to resolve the issue(s).


	Company Info	Products	Resellers	Specials	Support	Contact Us
Terms of Use Service Agreement Privacy Policy