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Last Updated: Oct 10th, 2006

Click here to go to Beza.net Support Center Main Page

Our primary method of contact to all Beza.net customers regarding their hosting account is via email and phone. Watch a simple how-to video on updating your Contact Info and Billing Info via your account Control Panel to ensure we have the most up to date information.

Also, to ensure messages from Beza.net do not get filtered by your email provider and end up in the junk/spam mail folder, all customers must add the following Beza.net email addresses to their address book/white list:

Billing: billing@beza.net
The type of emails you can expect to receive from this email address include but not limited to notices about expired credit card, past-due balance, possible account suspension, account suspension, etc.

Customer Service: customerservice@beza.net
Any correspondence you might have between our customer service department such as replying back to an inquiry you submitted, service terms violation such as sending of spam, etc.

Domain Services : domreg@beza.net
Any notices about domain name renewals and/or expiring domains will come from this email address.

Sales: sales@beza.net
These are typically sales receipts for services you added to your account, monthly statements if you selected to have them sent to you via email, expired credit card, and/or other account related notices.

Technical Support: techsupport@beza.net
Any correspondence with technical support will arrive from this email address such as replying back to a tech support trouble ticket you submitted.

Add Beza.net to Your Address Book/White List

Below are helpful instructions for your e-mail provider or software on adding the above email addresses to your addressbook/whitelist:

AOL

For AOL version 9.0: you can ensure Beza.net e-mails are delivered to your Inbox by adding our sending address to your "People I Know" list.

  • Open any Beza.net e-mail.
  • Click the Add Address button (over on the right) to add the Beza.net e-mail address to your "People I Know" list.

Alternatively, you can just send an e-mail to any of the above e-mail addresses, and that will add it your "People I Know" list automatically.

If you're using an earlier version of AOL, you'll need to set your Mail Controls instead. Here's how:

  • Go to Keyword Mail Controls.
  • Select the screen name we're sending e-mails to.
  • Click Customize Mail Controls For This Screen Name.

For AOL version 8.0: Select Allow email from all AOL members, email addresses and domains.

  • Click Next until the Save button shows up at the bottom.
  • Click Save.

For AOL version 7.0: In the section for "exclusion and inclusion parameters", include our domain name: beza.net

Yahoo

To ensure that Beza.net e-mails are delivered to your Yahoo Inbox (not the Bulk Mail folder), you can instruct Yahoo to filter it to your Inbox. Here's how:

  • Open your Yahoo mailbox.
  • Click the Mail tab and then Options.
  • Click Filters.
  • Next, click Add Filter.
  • In the top row, labeled From header:, make sure contains is selected in the pull-down menu.
  • Click in the text box next to that pull-down menu and enter our domain name: beza.net
  • At the bottom, where it says Move the message to, select Inbox from the pull-down menu.
  • Click the Add Filter button again.
Hotmail

If you're using Hotmail, you can ensure e-mails from Beza.net are delivered to your Inbox by adding our "From" address to your Safe List. Here's how:

  • Log on and click the Mail tab to get into your mailbox.
  • Click Options (it's over at the top right, next to Help).
  • Click Junk e-Mail Protection.
  • Select Safe List.
  • In the space provided, enter our domain name: beza.net
  • Click Add.
  • When you see the address you entered in the Safe List box, click OK.
MSN

If you're using MSN version 9 for your e-mail, you can make sure Beza.net e-mails are delivered to your Inbox by adding our sending address to your Safe List. Here's how:

  • Click on Settings: E-mail | Junk e-mail (it's at the bottom left of the screen, just above Calendar).
  • On the E-mail settings screen, click Junk E-Mail Guard.
  • Select Safe List.
  • In the space provided under "Add people to the safe list", enter the Beza.net e-mail addresses listed above.
  • Click Add.

For older versions of MSN , you can add Beza.net e-mail addresses to your Safe List like this:

  • Click on E-mail settings (it's at the bottom left of the screen, just above Calendar).
  • On the E-mail settings screen, click Junk Mail.
  • Select Safe List.
  • Click Add an item to this list.
  • When the Add To Safe List box appears, enter the Beza.net e-mail addresses listed above.
  • Click Add.
Verizon

If you're using Verizon for e-mail, you can ensure that e-mails from Beza.net are delivered to your Inbox by adding our "From" address to your Safe List. Here's how:

  • Go to your Verizon Inbox.
  • Click Options.
  • Select the Block Senders tab (near the top of the screen).
  • On the Block Senders screen, you'll see both a "Block Sender List" and a "Safe List". In the space where it says, "Enter e-mail address or sub domain to always accept even if the domain is blocked", enter our domain name: beza.net
Outlook (2003 or higer)

If you're using Outlook 2003 or higher to filter your incoming e-mail, you can exempt Beza.net e-mails from the filtering process by adding our "From" address to your Whitelist. Here's how:

  • Open the email.
  • Right-click the sender’s email address.
  • Click Add to contacts.
  • Click Save and close.
Outlook Express (version 6 or higher)

If you're using Outlook Express (version 6 or higher) to filter your incoming e-mail, you can exempt Beza.net e-mails from the filtering process by adding our "From" address to your Whitelist. Here's how:

  • Open the email.
  • Left-click the sender icon, or right click the sender’s name
  • Click Add to contacts.
  • Click Save and close.
SpamCop

If you're using SpamCop to filter your incoming e-mail, you can exempt e-mails from Beza.net from the filtering process by adding our "From" address to your Whitelist. Here's how:

  • Open your browser and go to this page: http://webmail.spamcop.net/
  • Log into your SpamCop account.
  • Click on the Options icon in the toolbar.
  • Under Mail Management (in the middle), click SpamCop Tools.
  • Select Manage your personal whitelist.
  • Near the bottom, where it reads "Click here to add to your whitelist", click on Click here.
  • Enter the Beza.net e-mail addresses in the empty text fields/slots.
  • Click Submit.
SpamKiller

If you're using McAfee's Spamkiller to filter your incoming e-mail, you can exempt Beza.net e-mails from the filtering process by adding our "From" address to your list of Friends. Here's how:

  • On the Spamkiller sidebar, click Friends.
  • Click Add.
  • Enter the e-mail addresses listed above and click the OK button.
Mailblocks

If you're using Mailblocks to filter your incoming e-mail, you can exempt Beza.net e-mails from the filtering process by adding our "From" address to your "Accept Mail From" list of addresses. Here's how:

  • In Mailblocks, click the Addresses tab.
  • Select New.
  • Enter the e-mail addresses listed above.
  • In the Receiving Options, select Accept Mail From This Address.
  • In the Other Options, make sure Display in People Picker is not selected.
  • Click Submit.
  • Click OK.
MailShield

If you're using MailShield to filter your incoming e-mail, you can exempt Beza.net e-mails from the filtering process by adding our "From" address to your list of Friends. Here's how:

  • On the MailShield toolbar, click Friends.
  • Click Add.
  • Enter the e-mail addresses listed above and click the OK button.
MailWasher

If you're using MailWasher to filter your incoming e-mail, you can exempt Beza.net e-mails from the filtering process by adding our "From" address to your list of Friends. Here's how:

  • In MailWasher, select Tools.
  • Select Blacklist & Friends.
  • On the right-hand side is the "Friends" list. Click the Friends Add button.
  • Select Plain email address.
  • Enter the e-mail addresses listed above, then click OK.
  • Click OK again.
CleanMyMailbox

If you're using CleanMyMailbox to filter your incoming e-mail, you can exempt Beza.net e-mails from the filtering process by adding our "From" address to your Whitelist. Here's how:

  • Click the Whitelist button.
  • Add the e-mail addresses listed above to the list.
  • Click the Submit List button.
Oddpost

If you're using Oddpost to filter your incoming e-mail, you can exempt Beza.net e-mails from the filtering process by marking it as "Not Spam"--but only if it has been incorrectly identified as spam in the first place. Here's what to do:

  • Find any Beza.net e-mail that's in your Probably Spam folder.
  • Click on that e-mail to select it.
  • Click the Move to Inbox and Mark as Not Spam button.
Spam Inspector

If you're using Spam Inspector to filter your incoming e-mail, you can exempt Beza.net e-mails from the filtering process by adding our "From" address to your list of Friends. Here's how:

  • Open Outlook.
  • On the Spam Inspector menu or toolbar, find and select Manage Friends List .
  • In the Add a New Friend area, select E-mail .
  • Enter the e-mail addresses listed above.
  • Click the >> (add) button.
  • Click Close.
Spam Interceptor

If you're using Spam Interceptor to filter your incoming e-mail, you can exempt Beza.net e-mails from the filtering process by adding our "From" address to your list of Trusted senders. Here's how:

  • Open Spam Interceptor and select Authentication Lists.
  • Click Trusted.
  • Enter the e-mail addresses listed above.
  • Click Add.
Spam Sleuth

If you're using Spam Sleuth to filter your incoming e-mail, you can exempt Beza.net e-mails from the filtering process by adding our "From" address to your list of Friends. Here's how:

  • Open Spam Sleuth.
  • From the File menu, select Configure.
  • In the Friends category, make sure Active is selected.
  • In the space provided for the list, make a new (blank) line and on it enter one of the e-mail addresses listed above.
  • Click OK.
SpamButcher

If you're using Spam Butcher to filter your incoming e-mail, you can exempt Beza.net e-mails from the filtering process by adding our "From" address to your Know Senders list. Here's how:

  • Open Spam Butcher and click the Configure button.
  • Select the Known Senders tab.
  • Under Known Good Senders and Recipients, click Add.
  • Enter the e-mail addresses listed above and click OK.
  • Click OK.
Spameater

If you're using Spameater to filter your incoming e-mail, you can exempt Beza.net e-mails from the filtering process by adding our "From" address to your list of Approved Senders. Here's how:

  • On the Spameater sidebar, click Filters .
  • Select the Approved Senders tab.
  • Click Add Filter .
  • In the Address space, enter the e-mail addresses listed above.
  • For Address Type, select Full Email Address.
  • Click OK.
SpamNet

If you're using Cloudmark's SpamNet to filter your incoming e-mail, you can exempt Beza.net e-mails from the filtering process by adding our "From" address to your Whitelist. Here's how:

  • Open your Outlook Inbox.
  • On the Cloudmark SpamNet toolbar, click Options .
  • Click Advanced .
  • Select the Whitelist tab.
  • Click the Add button.
  • Enter the e-mail addresses listed above and click the OK button.
  • Click OK again, then Yes, then OK one last time.
SpamPal

If you're using SpamPal to filter your incoming e-mail, you can exempt Beza.net e-mails from the filtering process by adding our "From" address to your Whitelist. Here's how:

  • When SpamPal is running, find the SpamPal icon in your Windows system tray and right-click on it.
  • Select Add to Whitelist .
  • Enter the e-mail addresses listed above.
  • Click Add .
Others

Many popular e-mail programs, including older versions of Outlook, Outlook Express, Eudora, and Netscape Mail, don't provide a convenient way for you to white-list the folks you want to receive e-mail from. If you're using this sort of e-mail system and you either aren't getting Beza.net e-mails or want to make sure you continue to receive messages from Beza.net, you can do something about it.

Contact the customer service people or the Postmaster at the company that provides your e-mail or Internet connection (your ISP). Explain to them that e-mails from Beza.net are NOT making it to your inbox. Ask them if they can white-list Beza.net. (Unfortunately, some e-mail systems don't allow white-listing.) If they do white-list, they'll probably ask you for some information about us. Here's what to tell them:

  • Sending Address: If they ask for our address, give them the addresses listed above.
  • Domain: If they need to know the domain we're mailing from, tell them: beza.net
  • IP Address: If they ask for our sending IP address, tell them both of these:

209.8.232.10
209.8.232.11

 

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