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Setup Email in Mozilla Thunderbird

Below are the step-by-step instructions to set up your BEZA.NET e-mail account in Mozilla Thunderbird.

If you run into any issues, please restart Email Assistance or contact us 24 hours a day, 7 days a week.

STEP 1

In Mozilla Thunderbird, select Account Settings from the Tools menu.

STEP 2

On the Accounts Settings page, select Account Actions and click on Add Mail Account…

STEP 3

Complete all fields and click Continue:

Your name: enter your name (eg John Doe).

Email address: enter your email address (eg john.doe@your-domain.us).

Password: enter your email password.

STEP 4

Click Manual config as the settings Mozilla Thunderbird presents are invalid by default.

STEP 5

Enter the following information on the Mail Account Setup window:

5a. Select IMAP

5b. Enter the following server hostnames:

Incoming mail server (IMAP):
enter your mail server host name

Outgoing mail server (SMTP):
enter your mail server host name

5c. Ensure all fields match these settings:

Incoming mail server IMAP
Port is 143
SSL is STARTTLS
Authentication is Encrypted password

Outgoing mail server SMTP
Port is 587
SSL is STARTTLS
Authentication is Normal password

5d. Incoming and Outgoing User Name: enter your email address (eg jsmith@mydomain.com

5e. Click Done.

STEP 6

Click OK to save Account Settings.

Congratulations, you have successfully setup your BEZA hosted email in Mozilla Thunderbrid!

(See HELPFUL tips below for some additional optional/recommended settings)

HELPFUL TIPS:

Based on the email address your provided on the Email Setup Assistant, the following is a summery of the settings you’ll need to successfully setup your email:

Email Address: No email listed, restart Email Setup Assistant.

User Name: enter your email address (eg john.doe@your-domain.us).

Password: enter your email password.

Incoming Mail Server:

  • Host name: enter your mail server host name
  • Incoming mail server type: IMAP
  • Port: 143
  • SSL: STARTTLS
  • Authentication: Encrypted password

Outgoing mail server:

  • Host name: enter your mail server host name
  • Outgoing mail server type: SMTP
  • Port: 587
  • SSL: STARTTLS
  • Authentication: Normal password

If you run into any issues, please don’t hesitate to contact us 24 hours a day, 7 days a week.

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