Network Status & Service Health
On this page, you will find any upcoming scheduled maintenance, our up-to-the-minute information on service availability, and a detailed history and known issues report. Check back here any time to get current status information of any scheduled maintenance and service interruptions. If you are experiencing a real-time, operational issue with one of our services that is not described below, please inform us by clicking on the “Report an Issue” link to submit a service issue report.
Upcoming Scheduled Maintenance:
None currently scheduled…
Report an Issue
Please review the Known Issues report before reporting a new issue.
Maintenance Window: Occur monthly and typically last 1-2 hours between 11:00 pm – 5:00 am EST/EDT. If a service interruption is expected, it’s typically less than 2 minutes (in most cases, less than 30 seconds) and we will notify the affected customers via our automated Maintenance & Security Updates notification system.
Critical Updates: These are automatically scheduled for patches that are security and durability related. Based on the severity and impact of the update, we will fast-track testing & implementation across our global infrastructure. In some cases, we might only provide customers with several days notice about requiring an emergency maintenance window. Such patching occurs infrequently and should seldom require more than a fraction of the allocated maintenance window.
RECENT HISTORY
Report for 2023
| Service | Date/Time | Details |
|---|---|---|
| Cybersecurity Services | Jan 13, 2023 17:52 EST |
Some customers who utilize Cloudflare cybersecurity proxy for their hosted websites were impacted by an issue on Cloudflare network. This external issue resulted in hosted websites failing to load with browsers reporting “ERR_SSL_VERSION_OR_CIPHER_MISMATCH” error. Our engineers notified Cloudflare of the problem and we implemented a fix on Cloudflare by re-issuing new Cloudflare Edge SSL certs. Impacted websites are now loading correctly. |
Report for 2022
| Service | Date/Time | Details |
|---|---|---|
| Linux & Windows Server Groups | Jul 17, 2022 00:30 EDT |
Our engineers have successfully completed routine OS maintenance on the Web Hosting platform. A reboot of some services was required to complete applying OS security updates. |
| Server Cluster 420 Group | Jul 12, 2022 06:15 EDT |
Our engineers have successfully repaired an issue with the web server. |
| Linux & Windows Server Groups | Jun 10, 2022 23:15 EDT |
Our engineers have successfully completed routine OS maintenance on the Web Hosting platform. A reboot of some services was required to complete applying OS security updates. |
| Linux & Windows Server Groups | Apr 10, 2022 00:00 EDT |
Our engineers have successfully completed routine OS maintenance on the Web Hosting platform. A reboot of some services was required to complete applying OS security updates. |
| Linux Server Groups | Jan 22, 2022 23:00 EST |
Our engineers have successfully performed routine OS maintenance to deliver the highest stability and security Web Hosting. Some server clusters required a brief reboot to apply OS kernel security updates. |
Report for 2021
| Service | Date/Time | Details |
|---|---|---|
| Linux Server Groups | Dec 10, 2021 03:30 AM EST |
Our engineers have successfully performed an emergency security update on the OS to deliver the highest security and stability for Web Hosting customers. As part of this update, a brief reboot was required to apply OS kernel security updates. |
| MySQL Database | Nov 25, 2021 12:35 PM EDT |
Issue with MySQL Database engines across several server cluster nodes has been resolved. All impacted services are now fully operational. Our engineers have reverted impacted MySQL databases from previous nightly backups (Nov 24, 2021). Data integrity across all impacted databases has been verified and confirmed all services are now fully operational. |
| MySQL Database | Nov 25, 2021 11:07 AM EDT |
Our engineers are currently investing an issue with MySQL Database engines across several server cluster nodes. Our engineers are currently working on resolving this issue. |
| Linux & Windows Server Groups |
Nov 01, 2021 07:00 AM EDT |
PHP 7.3 security support ends on Dec 06, 2021 and as part of our enhanced cybersecurity, all web applications have been upgraded to the next stable & secure PHP 7.4.x. |
| Linux & Windows Server Groups |
Sep 01, 2021 02:00 AM EDT |
Our engineers have successfully performed routine OS maintenance to deliver the highest stability and security Web Hosting. Some server clusters required a brief reboot to apply OS kernel security updates. |
| Linux & Windows Server Groups |
May 29, 2021 01:00 AM EDT |
As part of OS upstream updates, our engineers have successfully performed routine OS maintenance to deliver the highest stability and security Web and Email Hosting. Some server clusters required a brief reboot to apply OS kernel security updates. |
| Email Security Service SSO | May 26, 2021 17:44 PM EDT |
Our engineers have successfully resolved a minor issue relating to the Email Security Services Single-Sign-On (SSO) between the BEZA client area and the Email Security Services. |
Report for 2020
| Service | Date/Time | Details |
|---|---|---|
| Linux & Windows Server Groups |
Oct 22, 2020 12:00 AM EDT |
Our engineers have successfully performed routine OS maintenance to deliver the highest stability and security. Some server clusters required a brief reboot to apply kernel security updates. |
| Email Security Services | Sep 17, 2020 | Our engineers have resolved an issue with outgoing email getting deferred. This issue caused some email to be undeliverable. Customers should retry any email which was deferred/undelivered. |
| Linux & Windows Server Groups |
Jul 07, 2020 1:00 AM EDT |
Our engineers have successfully performed routine OS maintenance to deliver the highest stability and security which required a brief reboot of each server cluster. |
| WordPress Hosting | May 10, 2020 00:00 AM EDT |
As part of our secure WordPress hosting, our security team have successfully performed routine WP core, plugins and theme updates. Post-update QA testing of all WordPress hosting sites was successfully performed. |
| Linux & Windows Server Groups |
Apr 29, 2020 11:00 PM EDT |
Our engineers have successfully performed routine OS maintenance to deliver the highest stability and security. |
| Cluster420 Servers Group |
JAN 20, 2020 1:00 AM EST |
Our engineers have successfully migrated all servers which are part of Cluster420 cloud hosting, VPS hosting and shared hosting to new physical machines. The new servers offer the latest technological advancements as part of our commitment to offering our customers a best-in-class hosting experience. |
Report for 2019
| Service | Date/Time | Details |
|---|---|---|
| Server420 Group Cluster |
Nov 15, 2019 11:55 am EST |
Our engineers have successfully resolved the corrupt OS partition for /var/www impacting websites on Server420. All data was restored from nightly backups and all web (http/https) traffic are now operating properly. No other data was impacted (eg databases, email, etc) as part of this issue as we utilize fully independent SSD RAID arrays/partitions. |
| Linux & Windows Server Clusters |
Aug 03, 2019 | The BEZA Web Hosing team successfully completed routine OS updates and OS security patches across all server clusters. As part of this maintenance window, all WordPress hosting installations (WordPress core, plugins and themes) were updated. A full WordPress security audit and security hardening was also completed. |
| Linux & Windows Server Clusters |
Jun 17, 2019 | The BEZA Systems Integrity and Security team successfully completed routine security patches and operating system updates across all server clusters. |
| Cluster 420 Email | Jan 25, 2019 | Our engineers have successfully completed the email restoration of impacted customers on Cluster 420. Email services are now fully operational. |
Report for 2018
| Service | Date/Time | Details |
|---|---|---|
| Enterprise Linux Web Hosting | Dec 07, 2018 22:00 EST | Our engineers performed routine maintenance on all Linux Web Hosting server clusters which required a brief reboot lasting less than 1 minute. |
| Windows Servers Cluster | Nov 14, 2018 22:30 EST | Our engineers performed routine maintenance on all Windows Server clusters operating systems as part of a Microsoft issued critical security patches. |
| Linux & Windows Servers Cluster |
Sep 17, 2018 22:35 EDT | Our engineers successfully completed security updates for PHP per recent php community latest releases. All web servers are fully patched and secure. We encourage all customers to utilize latest Php version 7.2.x for security and speed enhancements to any php powered website. |
| Windows Server Clusters Upgrades | Sep 07, 2018 22:00 EDT | Routine OS updates completed successfully for our Windows Hosting platform and some server clusters required a reboot to fully apply OS security patches. |
| Server Clusters Upgrades | Sep 01, 2018 05:00 EDT | Our engineers successfully completed upgrading and performing optimization on various Web Hosting Server Clusters. This included adding an additional 300% of CPU and Memory processing capacity to each server node in our Server Clusters as well as implementing advanced optimization benefits we’ve been testing for the past 3 months. |
| Linux & Windows Servers Cluster |
Jul 07, 2018 01:15 EST | Routine OS updates completed successfully and some server clusters required a reboot to fully apply OS security patches. |
| Cluster 410 & 420 Servers | Jul 03, 2018 22:30 EST | Our engineers successfully completed an upgrade on Cluster 410 and Cluster 420 servers. |
| CMS Websites Updates | Jun 24, 2018 02:00 EST | Successfully completed WordPress core updates, plugin and themes for all web hosting customers as part of our Website Security services. |
| Linux & Windows Servers Cluster |
Jun 23, 2018 23:30 EST | Routine OS updates completed successfully and some server clusters required a reboot to fully apply security patches. |
| Windows Servers Cluster | May 13, 2018 21:00 EDT | Our engineers performed routine maintenance on all Windows Server clusters operating systems as part of a Microsoft issued critical security patches. |
| SSL Certificate Renewal | Apr 21, 2018 23:00 EDT | Our engineers performed routine maintenance to renew the SSL certificate for *.bezahosting.com…(Read More) |
| Windows Servers Cluster | Apr 12, 2018 22:00 EDT | Our engineers performed routine maintenance on all Windows Server clusters operating systems as part of a Microsoft issued critical security patches. |
| Linux Servers Cluster | Mar 11, 2018 21:30 EDT | Our engineers performed routine maintenance on all Linux Server clusters operating systems. Some server clusters required a reboot to apply certain security patches. |
| Hosting Platform Optimization | Feb 25, 2018 15:00 EST | Our engineers performed optimization and updates on the hosting platform with many new capabilities to better serve our business web hosting customers. |
| CMS Websites Updates | Feb 10, 2018 20:00 EST | CMS patches and security updates as part of our Website Security services. |
| Linux & Windows Servers Cluster |
Feb 10, 2018 22:00 EST | Routine OS updates which required reboot to apply security patches. |
Report for 2017
| Service | Date/Time | Outage Duration | Details |
|---|---|---|---|
| CMS Websites Updates | Dec 30, 2017 08:00 EDT | 5 minute | CMS patches and security updates as part of our Website Security services. |
| Linux & Windows Servers Cluster |
Nov 04, 2017 21:45 EDT | 1 minute | Routine OS updates which required reboot to apply security patches. |
| Linux & Windows Servers Cluster |
Oct 21, 2017 22:00 EDT | 15 minutes | Routine OS updates which required reboot to apply security patches. |
| Connectivity | Jun 30, 2017 23:00 EDT | 9 minutes | Upgrade to 40 Gbps connectivity between DC1 (Equinix Ashburn, VA) and DC4 (Coresite Reston, VA) |
Report for 2016
| Service | Date/Time | Outage Duration | Details |
|---|---|---|---|
| All Data Centers | Dec 27, 2016 05:00 AM UTC |
1 min | Scheduled Maintenance to perform upgrade to BEZA Turbo Cloud Website Optimization Services |
| U.S. East 01 Data Center | Nov 01, 2016 02:00 AM EDT |
15 min | Scheduled Maintenance to perform updates on core routers |
| Linux & Windows Servers Cluster |
APR 02, 2016 23:00 PM EDT |
2 min | Scheduled Maintenance to perform routine OS updates which required a reboot |
| Linux & Windows Servers Cluster |
FEB 27, 2016 20:00 PM EST |
5 min | Scheduled Maintenance to perform OS updates required a reboot |
| Linux & Windows Servers Cluster |
FEB 14, 2016 05:00 AM EST |
1 min | Scheduled Maintenance to perform OS updates required a reboot |
| Washington DC 02 Data Center | FEB 07, 2016 03:00 AM EST |
15 min | Scheduled Maintenance to perform power updates |
Report for 2015
| Service | Date/Time | Outage Duration | Details |
|---|---|---|---|
| Linux & Windows | DEC 27, 2015 04:30 AM EST |
1 min | Scheduled Maintenance to perform OS security updates |
| Dallas 02 Data Center | DEC 8, 2015 | 1 min | Scheduled Maintenance to perform network updates |
| Linux & Windows Servers Cluster |
NOV 28, 2015 | 2 min | Scheduled Maintenance to perform OS security updates which required a reboot |
| Linux & Windows Servers Cluster |
SEP 27, 2015 | 1 min | Scheduled Maintenance to perform OS security updates which required a reboot |
| Linux & Windows Servers Cluster |
AUG 29, 2015 | 7 min | Scheduled Maintenance to perform OS security updates which required a reboot |
| Linux Servers Cluster | JUL 19, 2015 | 1 min | Scheduled Maintenance to perform OS updates |
| Linux & Windows Servers Cluster |
JUN 14, 2015 02:00 AM EST |
15 min | Scheduled Maintenance to perform several OS updates and network upgrade to high-availability of Security Services. |
| Security Services | JUN 10, 2015 11:50 AM EST |
2.25 hr | U.S. East Data Center Security Services stopped routing traffic due to a bad update to the IPS firewall from upstream provider. |
Report for 2014
| Service | Date/Time | Outage Duration | Details |
|---|---|---|---|
| Linux & Windows Servers Cluster |
NOV 29, 2014 01:00 AM EST |
10 min | Scheduled Maintenance to perform several OS updates and network upgrades. |