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Network Status & Service Health

On this page, you will find any upcoming scheduled maintenance, our up-to-the-minute information on service availability, and a detailed history and known issues report. Check back here any time to get current status information of any scheduled maintenance and service interruptions. If you are experiencing a real-time, operational issue with one of our services that is not described below, please inform us by clicking on the “Report an Issue” link to submit a service issue report.

Upcoming Scheduled Maintenance:

None Currently Scheduled

Critical Updates: These are automatically scheduled for patches that are security and durability related. Based on the severity and impact of the update, we will fast-track testing & implementation across our global infrastructure. In some cases, we might only provide customers with several days notice about requiring an emergency maintenance window. Such patching occurs infrequently and should seldom require more than a fraction of the allocated maintenance window.

Maintenance Window: Typically last about 5 – 15 minutes between 11:00 pm – 5:00 am local-time relative to each Data Center facility. If a service interruption is expected, we will notify the affected customers via our automated Maintenance & Security Updates notification system.

Report an Issue

Please review the Known Issues report before reporting a new issue.

CURRENT STATUS

KNOWN ISSUES & RECENT HISTORY

Report for 2017
ServiceDate/TimeOutage DurationReason(s)
ConnectivityJun 30, 2017 23:00 EDT9 minutesUpgrade to 40 Gbps connectivity between DC1 (Equinix Ashburn, VA) and DC4 (Coresite Reston, VA)
Report for 2016
ServiceDate/TimeOutage DurationReason(s)
All Data CentersDec 27, 2016
05:00 AM UTC
1 minScheduled Maintenance to perform upgrade to BEZA Turbo Cloud Website Optimization Services
U.S. East 01 Data CenterNov 01, 2016
02:00 AM EDT
15 minScheduled Maintenance to perform updates on core routers
Linux & Windows
Servers Cluster
APR 02, 2016
23:00 PM EDT
2 minScheduled Maintenance to perform routine OS updates which required a reboot
Linux & Windows
Servers Cluster
FEB 27, 2016
20:00 PM EST
5 minScheduled Maintenance to perform OS updates required a reboot
Linux & Windows
Servers Cluster
FEB 14, 2016
05:00 AM EST
1 minScheduled Maintenance to perform OS updates required a reboot
Washington DC 02 Data CenterFEB 07, 2016
03:00 AM EST
15 minScheduled Maintenance to perform power updates
Report for 2015
ServiceDate/TimeOutage DurationReason(s)
Linux & WindowsDEC 27, 2015
04:30 AM EST
1 minScheduled Maintenance to perform OS security updates
Dallas 02 Data CenterDEC 8, 20151 minScheduled Maintenance to perform network updates
Linux & Windows
Servers Cluster
NOV 28, 20152 minScheduled Maintenance to perform OS security updates which required a reboot
Linux & Windows
Servers Cluster
SEP 27, 20151 minScheduled Maintenance to perform OS security updates which required a reboot
Linux & Windows
Servers Cluster
AUG 29, 20157 minScheduled Maintenance to perform OS security updates which required a reboot
Linux Servers ClusterJUL 19, 20151 minScheduled Maintenance to perform OS updates
Linux & Windows
Servers Cluster
JUN 14, 2015
02:00 AM EST
15 minScheduled Maintenance to perform several OS updates and network upgrade to high-availability of Security Services.
Security ServicesJUN 10, 2015
11:50 AM EST
2.25 hrU.S. East Data Center Security Services stopped routing traffic due to a bad update to the IPS firewall from upstream provider.
Report for 2014
ServiceDate/TimeOutage DurationReason(s)
Linux & Windows
Servers Cluster
NOV 29, 2014
01:00 AM EST
10 minScheduled Maintenance to perform several OS updates and network upgrades.

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