Website Maintenance Services
We handle your website’s upkeep, so you can focus on growing your business.
Your Dedicated Team of Web Experts
In today’s digital world, consumers quickly evaluate your website to determine your credibility and whether they want to do business with you. A slow, outdated, or broken website can cost you conversions and revenue.
With our Website Maintenance Services, you’ll have a dedicated team of web professionals—expert webmasters, designers, and developers—ensuring your site stays updated, secure, and fully optimized. We handle daily, weekly, and monthly maintenance, troubleshoot issues, customize features, and implement upgrades, so your website remains a powerful asset for your business.
Why Customers Choose Us?
Because we deliver top-notch professional website maintenance & support services
%
Customer Satisfaction
%
Quality Assurance
%
Google PageSpeed Score
The Right Plan for Your Website’s Success
Your website is the digital face of your business—make sure it leaves the right impression. Our expert team handles all aspects of website maintenance, allowing you to focus on running your business with confidence. We deliver fast, professional service with a customer-first approach, ensuring your site remains secure, updated, and optimized for peak performance.
Our team of skilled web designers, developers, quality assurance specialists, and account managers undergo continuous training to stay ahead of industry standards. We know that great design and performance lead to more customers, which is why we go the extra mile to keep your website running smoothly.
To guarantee top-quality results, we provide independent third-party verification through trusted platforms like Google PageSpeed, W3C Validator, and WebPageTest—so you can see firsthand the measurable impact of our work.
This commitment to excellence is what sets our Website Maintenance Services apart, ensuring your site stays ahead of the competition.
How Our Website Maintenance Services Work?
Our Website Maintenance team is available 24/7 to handle all your website-related needs. Whether it’s daily, weekly, or monthly updates, we ensure your site stays fresh, up-to-date, and running smoothly. Simply submit a request, and we’ll take care of the rest.
STEP 1: Sign Up
Select a Website Maintenance plan that best fits your needs or let us custom develop a plan specifically for your needs
STEP 2: Submit Request
Submit your website maintenance requests either via email or through our client project management system
STEP 3: Review Work
Review the work, provide feedback to the team and approve completed website maintenance requests
Website Maintenance Packages
Choose the package that’s right for your business needs or customize a plan after sign-up
Silver WMS
- 2 Hours/month*
- Rollover Unused Hours
- Rollover Hours Never Expire
- Unlimited Requests
- 4 Business Days Turnaround
- Website Fixes & Updates
- Website Optimization
- Website Security Hardening
- Website Troubleshooting
- Website Health Report
- Client Project Management
- No Long-term Contract
SEO Audit & ServicesPhone SupportUrgent-issue response time 4 hrs
Bronze WMS
- 4 Hours/month*
- Rollover Unused Hours
- Rollover Hours Never Expire
- Unlimited Requests
- 3 Business Days Turnaround
- Website Fixes & Updates
- Website Optimization
- Website Security Hardening
- Website Troubleshooting
- Website Health Report
- Client Project Management
- No Long-term Contract
- SEO Audit & Services
Phone SupportUrgent-issue response time 4 hrs
Gold WMS
- 8 Hours/month*
- Rollover Unused Hours
- Rollover Hours Never Expire
- Unlimited Requests
- 2 Business Days Turnaround
- Website Fixes & Updates
- Website Optimization
- Website Security Hardening
- Website Troubleshooting
- Website Health Report
- Client Project Management
- No Long-term Contract
- SEO Audit & Services
- Phone Support
- Urgent-issue response time 4 hrs
Platinum WMS
- 12 Hours/month*
- Rollover Unused Hours
- Rollover Hours Never Expire
- Unlimited Requests
- 1 Business Days Turnaround
- Website Fixes & Updates
- Website Optimization
- Website Security Hardening
- Website Troubleshooting
- Website Health Report
- Client Project Management
- No Long-term Contract
- SEO Audit & Services
- Phone Support
- Urgent-issue response time 2 hrs
* Additional hours above plan are billed at a reduced hourly rate as low as $25/hour.
FREQUENTLY ASKED QUESTIONS
Answers to commonly asked questions
How do I choose which plan is best for me?
We’ve tried to simplify the plan selection down to one simple criteria: the number of hours per month you estimate you’ll need to help you with your website maintenance needs.Still confused? No worries, let’s start a quick Live Chat with one of our professional website maintenance team members to help you narrow down your choices. It’s that simple!
How Are Website Maintenance Costs Determined?
We’ve tried to offer several website maintenance packages. The website maintenance pricing differences are based on the amount of ongoing support your site requires. You’ll also note the hourly fee decreases as you increase the number of hours. We save money by having our staff busy so that savings gets passed on to you our customers.
Some of the differences between the website maintenance plans includes the number of requests per month, SEO services and urgent-issues response time.
What are Some Typical Website Updates?
As your business grows, our website maintenance service ensures your site continues to meet your company’s needs. Examples of typical website updates include the following:
OVERALL SITE IMPROVEMENTS
Your website’s most reliable performance appraisal is the one you receive from customers visiting your site. Questions, comments, complaints, and suggestions generated from site visitors provide indispensable feedback to improve your site. With website maintenance, you can use these suggestions to enhance your site and your online performance.
PRODUCT/SERVICE UPDATES
It is inevitable that your company will provide new services and products for your customers, which you will need to add to your site, prices will change and need updates and old products and services will need to be removed. With website maintenence, you’ll get the most from your online business–simply because it’s updated and current.
Customers trust the Internet, and they also trust your website to provide information they need before contacting you or coming to your storefront. It is crucial that the information on your website is up to date, for this reason, and many more.
ECOMMERCE SPECIALS
When your company offers special promotions, discount programs, and more, you keep your online business competitive. Short-term and long-term sales initiatives will require updates to your site. Routine website maintenance enables you to strengthen your sales with unique offers for your e-commerce store.
INTERACTIVITY MAINTENANCE
With ever-evolving technologies, a website begins to appear aged if the interactive components are not consistently updated. If your site’s development pieces are not working at top levels on all browsers, you’ll lose customers and weaken your online reputation.
Issues with your website’s interactivity can also increase your bounce rate which will negatively impact your business if customers are leaving your site too soon.
Website maintenance fine-tunes your site to ensure your website interactivity is working properly. The successful interactivity of your website will help to market your products and services while capturing new clients.
What’s Included in a Website Maintenance Plan?
Our packages include all the standard updates necessary to maintain a website. Examples of services included in our plans include*:
- Text: Additions or deletions
- Photos: Additions, deletions and basic retouching
- Webpages: Additions or deletions using existing webpage design
- Navigation: Basic navigational changes (add, move or delete an item in the navigation)
- File Downloads: Additions or deletions of PDFs and other documents
- Videos: Insertion or deletion of pre-edited video
- Links: Additions or deletions
- Color and Background Images: Changes/replacements
- Forms: Dynamic form layout and integration (limited to forms not requiring database integration, such as a Contact Us form)
- CMS Updates: Security updates and fixes to the most popular CMSes (like WordPress)
*Please note: this list is an example of the services included in the website maintenance plans. This is not a complete list.
What happens if I don't use all of my monthly hours?
If your business website maintenance needs vary during the year to better handle your peak seasons, we offer you the flexibility to better meet those demanding times like the Spring/Summer for Contractors and the Fall/Winter for Retailers. This is why we offer unlimited roll-over of unused website maintenance time. There is no limit on how many months you can roll-over your unused website maintenance time. It’s only fare you get to use the time you paid for and when your business really needs it.
What happens if I need more hours for a big project?
On any given month, if you exhaust the number of hours of your website maintenance plan, our staff will notify you and offer several options to choose:
- You can purchase additional time at the hourly rate for your plan, or
- You can select to complete the remaining work on the following month, or
- You can upgrade to the next available plan and save even more on the hourly rate
It’s up to you which option you choose and our staff are available to assist with recommendations and tips on how best to proceed.
What Capabilities Do We Support?
Our Website Maintenance team comprises of a team of professionals who have been selected for their expertise, speed and accuracy to fulfill any request you might have for your website. Here are some of the common type languages and APIs we use daily to fulfill our Website Maintenance tasks:
Language capabilities
- Frontend: html(5), css(3), javascript
- Backend: php, perl, C++, ASP/ASPX
- Frameworks: sass/compass, bourbon/neat/bitters, grunt/gulp, foundation 4/5, jquery, requirejs, xml, smarty, hundreds of JS/jquery libraries/plugins
- Database: MySQL, PostgreSQL, NoSQL, MSSQL
Supported APIs, Server Technologies, CMS/Web Software
- Any RESTful or SOAP API, Google Maps, YouTube, Authorize.net, PayPal, Flickr, and Salesforce.
- Unix/Linux, Apache, NGINX, Windows, shell scripting (*nix or windows), and hosting/email/DNS management.
- Custom WordPress plugins and themes, Expression Engine, Drupal, Cushy, Joomla, Dot Net Nuke, and dozens of custom CMSes.
Want to learn more?
Are you interested in learning more about how our website maintenance packages can help your business? Contact us today to find out more about our custom plans. Let us help you maintain your website and provide exceptional value to your customers. We’re looking forward to work with you!